Yes. All of our products are 100% cruelty free. Materials for all of our products are ethically sourced, including the boar bristle hair for our Mane Master brush.
The Smooth Stick is a specially formulated premium hair styling finishing wand designed to keep baby and broken hairs in place all day long. One flick and you are done, easy to use on the go. The transparent formula will not leave your hair hard or greasy, and to remove it you simply brush it out.
With daily use your Smooth Stick will last around 6 to 8 weeks. Top tip, if you want it to last even longer, try not to double dip the wand into the tube. That traps air bubbles inside and can dry the formula out faster.
Start with a pea sized amount and add more if you need it. The formula is buildable, flexible and brushes straight out, so feel free to experiment and find what works best for you.
To keep your brush performing at its best, we recommend the following.
1. Gently remove any hair trapped in the bristles.
2. Clean using warm, soapy water and rinse thoroughly to remove any residue.
3. Leave to air dry with the bristles facing downward.
Regular cleaning keeps it hygienic and glides through your hair with ease every time.
Your Mane Master is made with natural wood, painted details and premium bristles, so it deserves a little care.
1. After each use, gently remove trapped hair with your fingers or a wide tooth comb.
2. Mix a small amount of gentle shampoo with lukewarm water. Avoid soaking the whole brush, water and wood do not mix well.
3. Dip a clean toothbrush or soft cloth into the soapy water and softly scrub the bristles and base. Try not to saturate the wooden handle or painted areas.
4. Wipe with a clean damp cloth, dry the bristles with a towel, then lay the brush bristle side down to air dry completely.
Never submerge your Mane Master in water, it damages the wood and paint over time. Give it a gentle clean every one to two weeks.
Yes. Check out the tutorials on our website, or our TikTok, to see how to use them.
You may have guessed our favourite colours are blue and green, but the formula in all of our products is completely clear, so it is undetectable once applied to the hair.
Our products are not designed for children, though we use gentle ingredients and everything is dermatologically tested. As always, patch test before use.
Your sister has great taste. We cannot stop her taking yours, but we can share some sister love with a 10% discount code, sister10. We also recommend treating yourself to a personalised Mane Master so there is no excuse for mixing them up.
These things happen. If you spot a mistake with your shipping details or order, email us at info@thesmoothcompany.com as soon as you can and we will do our best to update it before your order is dispatched. We cannot add extra items to an order once it has been placed, but you can always place another order.
Absolutely. Some orders are meant to be a surprise. If you would prefer your delivery to arrive low key, email us at info@thesmoothcompany.com. Our warehouse team pack quickly, so it is best to tell us right before or straight after you place your order.
Yes. You will get a confirmation email within a few minutes of ordering. If you cannot see it, check your junk or spam folder. If it is still missing, email us at info@thesmoothcompany.com and we will help.
Yes. All orders over 75 euro in Ireland and the UK qualify for free shipping.
We get your order to you as quickly as we can, because flyaways wait for no one. Irish orders are sent with An Post and DPD. UK, EU, US, Canada, Australia and rest of world orders ship with DHL. During busy periods please allow up to an extra 5 working days.
We hope you love your order, but if you change your mind that is okay too. We have a 14 day return policy, so you have 14 days from receiving your item to request a return. Items must be in the same condition you received them, unopened, unused and in the original packaging.
1. Contact us at info@thesmoothcompany.com with your proof of purchase.
2. If your return is accepted we will email instructions on how and where to send your package. If there is no fault with the product, it is the customer's responsibility to return the goods safely and to cover that cost. Refunds cover the value of the goods, less the original delivery charge.
3. We will let you know once we have received and inspected your return. If approved, you will be refunded to the original payment method within 2 to 10 days depending on your bank.
Please inspect your order on arrival and contact us immediately if anything is defective, damaged or incorrect. We will repair, replace or exchange the product when you contact us within 7 days of delivery. Send any photos or video you have so our team can help quickly.
Ireland: The Smooth Company, PO Box 13419, Lucan, Co. Dublin, Ireland, D22 C3Y6
UK: Returns Department, The Smooth Company, Unit 2C Rear Viking Industrial Estate, Hudson Road, Bedford, MK41 0QB
Refunds go back to the original payment method only and can take up to 10 working days. We cannot accept returns on products that have been used.
If you bought a Smooth Company product from one of our stockists, please return it to your place of purchase or contact their customer service team. When you buy through a third party retailer your contract of sale is with them, so the product cannot be refunded or replaced directly by us.
We are stocked in retailers across Ireland, the UK and further afield. See our stockists page for the full and most up to date list.
Wonderful. Email info@thesmoothcompany.com with information about your store or salon and our team will come back to you.
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